Cosmick Technologies
The organization
A digital agency delivering web, marketing, and systems work for client accounts, including a multi-location national retail brand.
The challenge
The agency was delivering good work with no repeatable way to plan, track, report, or support it. Every project ran on someone's individual system.
What I delivered
A bespoke project lifecycle running from new-project email notification through Development, launch-site notification, SEO, completion notification, and Support, with defined project, milestone, and task semantics and separate Development, SEO, and Support task lists.
- Zoho implementations delivered both internally and for client accounts, covering CRM, project tracking, service desk, and file management.
A more repeatable route from SEO and campaign data to client-ready reports, cutting manual assembly and making performance conversations easier to run.
Search and paid-advertising work for a multi-location national retail brand, with performance reporting back to the client.
Supplied portfolio materials associate this engagement with a 30% increase in traffic. That figure comes from Miro's own archive and is presented as a historical campaign claim rather than an independently verified result.
Web content and site work across a corporate and franchise ecosystem organized around store location discovery, pet and family matching, education, and franchise opportunities.
Scope is limited to Miro's 2017–2018 involvement. The agency's broader multi-year Petland relationship is not represented here as his work.