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About
Miro Strahilov is a Sr. Project Manager specializing in leading transformative initiatives for employers and providing strategic consulting services to clients. Delving into the latest technology trends, Miro specializes in overseeing project lifecycles, from meticulous planning to seamless execution, all while crafting sustainable growth solutions for businesses of all sizes.
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Projects
Projects
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ServSafe Web & eCommerce Overhaul
National Restaurant Association
Data Migration, Single Sign-On (SSO), Web & eCommerce, Digital Marketing, Client Portal
Did a complete web & eCommerce overhaul for the National Restaurant Association, overseeing the comprehensive reimagination and rebuilding of the ServSafe websites. Collaborated closely with the National Restaurant Association team to implement a one-login, one-cart approach, ensuring a unified login experience across all websites of the ServSafe program. This innovative approach included seamless shopping cart functionality and addressed key aspects such as data migration, single sign-on (SSO), and digital marketing strategies.
ServSafe Certification Platform Creation
National Restaurant Association
Data Migration, Single Sign-On (SSO), Platform Development, API, Client Portal
Spearheaded a groundbreaking transformation project to revamp the ServSafe Certification experience. Overseeing the complete reconstruction of the online course and certification platform, the result was a cutting-edge platform launched in fall 2023, heralded for its success by both customers and internal teams.
ServSafe Customer Data Migration
National Restaurant Association
Data Migration, Cloud Solution, Azure Cloud, AWS
Orchestrated a transformative initiative for the National Restaurant Association, leading the consolidation and migration of customer data to an advanced cloud-based solution. Leveraged Microsoft’s Azure Cloud and Amazon Web Services (AWS) to ensure seamless and secure data management.
PMO & Program Level Optimization
National Restaurant Association
JIRA, Confluence, Office 365, Automation, Process Optimization
Contributed to the enhancement of best practices and governance within the National Restaurant Association PMO. Implemented a robust RAID log system, introduced weekly stand-up meetings, and successfully integrated Microsoft Project as the primary project management software tool utilized by all project managers. Achieved a high adoption rate through effective change management practices, including regular training sessions personally led. This initiative significantly elevated the project management standards, fostering a culture of efficiency and collaboration within the PMO.
Website Overhaul & Client Portal
Maison Magazine
Web & eCommerce, Client Portal, Wordpress
Salesforce Implementation
Maison Magazine
Implementation, Salesforce, Automation
Service Ticket Desk Implementation
Sunward Electronics
Ticketing System, JIRA, Office 365, Automation
Implemented Jira as an advanced ticketing service system for Sunward Electronics, a distinguished manufacturer in the pet retail industry. This strategic system empowered the extensive network of dealers nationwide, enhancing their ability to provide superior service to customers. Simultaneously, it optimized the manufacturer's capacity to deliver exceptional support to their network of dealers.
Zoho One Implementation
Sunward Electronics
Zoho One, ERP, CRM, API, Automation
Executed a comprehensive Zoho One enterprise solution, seamlessly integrating CRM, Jira ticketing, project management, budgeting, and a marketing hub. This high-level program implementation elevated operational efficiency across multiple dimensions, establishing a cohesive ecosystem for streamlined business processes.
ERP Implementation
Peak Realty Chicago
ERP, Implementation, Automation
Engineered a custom ERP solution for Peak Realty Chicago, a prominent mid-sized brokerage in Chicago. This bespoke system streamlined transactions between clients, brokers, and property owners, seamlessly integrating with accounting processes for swift and efficient payouts, optimizing the collaboration between all parties.
Website Overhaul & MLS Integration
Peak Realty Chicago
Web & eCommerce, API, Digital Marketing
Orchestrated the complete rebuild of Peak Realty Chicago's website and broker portal, introducing numerous third-party integrations to provide an immersive and comprehensive browsing experience for potential leads. The redesign aimed to enhance user engagement and satisfaction.
Mobile App Development for Brokers
Peak Realty Chicago
Mobile App Development, API, Zoho
Developed a mobile app for brokers using the Zoho platform, enabling a live feed of properties matching the website. The app empowered agents to process leases on the go, facilitating quick turnaround using the new ERP system.
Digital Marketing Overhaul
Peak Realty Chicago
Digital Marketing, HubSpot, Automation
Navigated Peak Realty Chicago through the challenges of the 2020 pandemic by establishing a robust YouTube channel. Focused on virtual tours as a viable alternative to in-person showings, this strategic shift not only addressed safety concerns but also significantly grew the channel, ensuring a continuous flow of leads and clients during turbulent times.
Inventory Management System Integration
Qwaaq
API, Airtable, Implementation, Automation
Web & eCommerce Overhaul
Qwaaq
Web & eCommerce, API, Digital Marketing, Wordpress
Zoho One Implementation
Qwaaq
CRM, Automation, Implementation
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